I have unsubscribed three times( documented). When I received it , it was clearly not new and had a missing piece. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! She sent me damaged goods and Mercari protected her. I am currently dealing with this issue. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. Desired outcome: Mercari itself is a reliable platform but the sellers/buyers on it might not be reliable. How is anyone too professional? I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. It is pointless for a buy buyer get rated. Cant get a hold of Mercari via phone nor chat. I understand that the resolution or answer given does not favor your end for now. MERCARI REVIEW Just go to The California. They see what is being messaged between buyer and seller. My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. As far as Im concerned Mercari is the pits. I would like Mercari to send me a check for $25.4 which includes the 3 sales dated: 4/26/22, 11/08/22, and 11/11/22. Tap "I've received my item" and select your Rating 3. Desired outcome: BEWARE BUYERS!!!! Can they ever accidentally authenticate a fake bag? Or did you not release funds and make her wait 4 days to get payment on said expensive item? Seller is a thief and his production is fake, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Really? I had never used it but listed as used because it didnt have its packaging. But after the 3rd day of not hearing from a Buyer they will release the funds minus the fees to the seller. Sheridan Wyoming . Author has 81 answers. I live in ID and that was the address on the order. Do not use them. Maybe I'll try the same thing with BARD AI when it's available -- Dear Sundar Pichai, Mercari itself is a legit e-commerce marketplace to buy and sell products. They have wasting my time, tape, and energy etc. They will hold your money until it gets to you. Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. I give this app 1 star and that is being generous. Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! Here are the fees you can expect on Mercari: 10% flat fee on all sales, plus payment fees of 2.9% +$0.30. That is crazy the offer only lasts 24 hours ! There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. Ended up buying one of my stolen necklaces from that seller. Your IP: WHAT???? Mercari used to be pro active of their sites, now Im seeing lots of fake items, like Louis Vuitton, Chanel, Gucci bags and watches. They refused despite just receiving my order. Mercari unfair practices. That'l learn him to never spend money with you again. 8TC953270R935094M Nothing another read through wont catch. 45.55.41.53 By following these tips, you are unlikely to be scammed by sellers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-3','ezslot_14',138,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); However, it is extremely important for you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues. As of this writing, the Mercari contact number is 1-888-325-2168. 140. However, if your order hasnt arrived even after 7 days, you are eligible to cancel your order and get a refund even if the item is sent by the seller. Any outfit that locks you in this tightly cant be trusted in my opinion! Date of experience: November 03, 2022. Desired outcome: Notified Mercari. Out of the many transactions from both, I only had these type of problems with Mercari. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. Shane J. Hamilton Township, NJ. Please log in again. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! and our The devise runs by using an application to be downloaded on my cell phone. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. tracking number incorrect, ordered a few weeks ago, still hasnt come. They would have refunded it. I have the know how and they owe me $69 I am no victim and never will be. Its much better and safer for a buyer to shop at eBay. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. At least one of them has been relisted at a higher price. Your information was really helpful. Once a sale is made, Mercari holds the sellers payment and takes. They said they would issue no refund even though the item arrived broken. Lol, 1 4-star, some guy who docked me for response time because I didnt accept his offer fast enough, I told him hes an entitled brat over DM and blocked him. I shipped a expensive item using the printed Mercari label. /us/help_center/article/231/?id=231&path=I%20received%20an%20unfair%20rating&source=%2Fcontact do not buy on Mercari. You cant write a review until you confirmed receipt. Question for you: Can I pay or get paid with PayPal? 3 days is your opportunity to say something. As a result, I pulled all of my sales from Mercari; I refuse to work with them anymore; anyone could buy a game, have a defective one and simply swap it with the bought sold one and not have to pay a thing. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Just curious. You can also call eBay's toll-free customer support number: 866-540-3229. I was not. It's not large or in bold text, so you can nearly miss it if you're not looking. $2 fee for direct deposits under $10. Buyer beware. I guess I am done with this site. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. Obviously this will impact a sellers review . In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. It was the weekend and I could not do it. THAT is outrageous to buy something and NOT have the customer service to make it right. ), Mercari will refund him or her. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. I have filed an inquiry with the post office and waiting for an update, the buyer is aware of the lost package and has been very understanding. Again MERCARI IS NOT SAFE. Some of my items are STILL listed. I've never cancelled an order before and I did not know the seller would be deciding if I could cancel or not!? This will be my first-time. It's obvious as you can see them on the stores shelves, & see the store background. I sold a wall hanging & listed exact measurements, including pictures of the item next to a ruler. Policies are misleading and they dont follow through with buyer protection. I notified them right away and even told them if I didnt get the item in the next day or so that I wanted my money back. Desired outcome: Thankless & they encourage you to literally give things away. Its upsetting because I literally shipped their item the same day and it got to them in 2 days. Click to reveal . Invoice ID I dont use it, its where they make money & theres much better discounted shipping. This is a screwed company system and I will be following up further. and have been 100% satisfied with every purchase. Service 642. I even sent their rap sheets. Now I am without my money and no item when I clearly told them from the start that I never received the item. +1-713-474-9010 info@dynamixpumps.com. My package shows only the first shipped entry without any updates. I have several items I need to sell. Lots of good info. I shipped my item in said condition, same day - within the same hour. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_5',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_6',135,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-135{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. Both seller and Mercari profit off corny scams. I would have liked them to be fair. I was super mad and blocked her. Item was listed as brand: "Johny Was ". Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. After 48 hrs, the system allowed me to send an email about the problem. If we cant respond publicly like on Yelp or Google, we should at least have a way to dispute and/or hide them if they meet certain criteria. 'In honor of imnotlegolas for starting this subreddit. A return request was submitted saying that I sent a different item. I guess I got lucky with my first 20 purchases. This website is using a security service to protect itself from online attacks. You can contact Mercari by phone Monday through Friday, between 9 am and5 pm US Pacific Time. Total. Karrinna S. 2023-02-18. Press question mark to learn the rest of the keyboard shortcuts. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. How ornery? ; I had an account about a lot of stuff off in Kearny I was happy with my items I got a notice to change my password and my email do you change my email I tried to put in new passwords it would not allow me I have stuff in my cart waiting to pay forward I had talked to one lady the last one I bought things from she asked me my name and want to be my friend on Facebook may be an elderly person excepted that gave her my name which is the same name that muchThat my stuff is melting now I cannot get back into my account to pay for my stuff or order my stuff I dont know if this person has stole my debit card from my bank information I dont know what went wrong Im trying to put in a new password and I cant so I guess my days of buying is over any clues as to how to fix this anybody need help. They wouldnt refund my money nor would they allow me to rate the seller with negative feedback. Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! This has been the continued statement from them when I reach out- cancel the dispute or the account will be canceled, till then the account is frozen. In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. I was only given 24 hrs to provide photos from every angle of a dead computer. The bad thing is this seller had over 50 completed transactions with fairly good feedback. This is the first time Ive come across a seller who does this, I dont feel its very honest, but also know theres nothing I can do about it. My lasted is August 2022. They are laughing all the way to the bank! This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. I went to customer service and essentially was shut down telling me there was nothing they could do. rrcloset on Dec. 19,2022. Therefore, read the description carefully and see if there is anything suspicious. I purchased 2 working computers, got one, it was dead. Be wary. Hello, Super new to Mercari here. Reply. So Im sitting here now thinking what my best option is as far as how to report this so I get reimbursed. I was scammed all the way around and am now out $500. I buy through Marcari & have purchased many items ( womens clothing, shoes & accessories ) over the past 3 years. Performance & security by Cloudflare. Desired outcome: {"crumbs":[{"url":"/phone-number","label":"Phone Numbers"},{"url":"https://gethuman.com/phone-number/Mercari","label":"Mercari"},{"url":"https://gethuman.com/issue . Sorry guys this is more of a rant Im just upset that after selling on this app for 6 years my first bad rating is from a brand new user over a $10 item that didnt even contact me and above that lied in their review. so i packed it up and dropped it in a USPS box on sunday night. Oanh Nguyen. Has this happened to anyone else? I have done NOTHING wrong! That lady sounds insane! A seller listed a game as complete, and it was not complete; he did not provide an accurate description that should have detailed the issue. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_13',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. This is ridiculous. #m13166668176 for $ 27.00 plus tax and shipping cost. Start your review of Mercari. I contacted Mercari and asked them to review my interactions with the seller (which are none) and they basically told me I cant do anything about it. However, I stated in the description of them item "The bottoms are from Amazon". I sold on Mercari 24 years ago. What this business is doing to its clients! In the afternoon of the same day I received another message from mercari.com that my purchases were cancelled, and I was suspended from the site, I contacted them and they just said that their attitude was correct. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. I don't wanna change it now. I purchased an item on mercari on 11/09/2019. The "received damaged" scam: Buyers may claim that the product was damaged when it was received and demand a refund. Im also so grateful that Arslan posted such detailed info. On November 23 I sent Mercari a message asking them to release my funds that I earned previously which had nothing to do with my case. Answer (1 of 13): Did you not leave a love note? But they give you 3 days to rate them. Buyers get . Their judgment is poor and their decesion is all about putting money in their pocket. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! They take out the money before they rate the Seller and Mercari holds it. But the answer to how to contact Mercari by phone IS there. Mercari itself is not a scam. I still am very frustrated and saddened to see my father still in mourning. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. The login page will open in a new tab. The item is 'PrettyLittleThing Velour Sweatsuit'. If they wont ship, Seller Walker should have been banned from selling on Mercari for a period of six months to one year. This complaint was posted by a verified customer. Transaction Now that you know their marketplace guidelines, lets get to know their policies. My MORE compliants about resetting Pass Words! But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. It's easy to ship items. Take a look at this quick guide about selling on Mercari. Thanks for nothing. i feel you. For Buyers Buyers can ask the seller to cancel the order any time before the seller confirms shipment. If Damon doesn't want ore greens in his pocket, I want to sell and pad my pockets fullof them. I wish I had seen these reviews prior to ordering from this site. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. Thank you for this article. No risk of random low ratings. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Had this happen and they took it off! Sellers sign up to Mercari and list their items for free. Fool me once I guess! Incredibly Ridiculous! 'In honor of imnotlegolas for starting this subreddit. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. I had several back and forth emails with them but they would not grant me a refund. I will look elsewhere for the items I am in need of. Meaning, I said they . Read full review of Mercari and 1 comment. . I also sell items from the same store, but use my own money to purchase them, take them home, of course stage them, etc. Dates of occurrence: 4/27/2022 and 9/27/2022. Dont have the item nor the payment. Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. So, the answer to your question is that you can pay for items during checkout with PayPal but you cant get paid with it. It is very frustrating. We would like to show you a description here but the site won't allow us. I bought a device named Fixd from a company called Mercari. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. Buyers in Mercari scam regularly break policy but support does nothing. I bought a camera lens and asked if it fit my camera. 4 stars. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. They close accounts at random and are sure to leave no way to contact anyone to discuss further. First one arrived and would not power up. This company is nothing but a scam. Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. Join the 157 people who've already reviewed Item Mercari. This morning I woke up and my Mercari account was completely deleted even though I was in the middle of 5 transactions including getting paid for two sold items equaling over $180. I DID THE SAME THING AND I WISH I HAD A PHYSICAL ADDRESS WE COULD GO VISIT THESE THUGS AND SEE WHAT THEY HAVE TO SAY. Customer service is horrible. A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. Thank you using it works easily for me did have one scammer buyer mecari will not get back with me on the matter. Therefore, you should always avoid selling items that are not allowed by Mercari. Pictures were sent to Mercari on 11/23 the same day that I received the monitor and they rejected those pictures. Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. They actually follow through with their protection. I would not recommend it to anyone. However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. Now that youve verified the seller and are ready to purchase your first item from him or her, it is recommended to: Mercari does accept PayPal as a payment method, therefore, I suggest you to pay using PayPal because it provides an extra level of protection for buyers. We cant reach Mercari by phone, and via chat Mercari is not being responsive at all. Too many . Exactly what I had wanted at great price. Did not see the email right away. Hi Jennifer Once you've confirmed the item is as described in the listing: 1. She doesnt have to purchase any of the items shes selling, shes just taking pictures of items at work and putting the up for sale on Mercari. Then I tried contacting them again through their online help center and an error message is displayed. There is a scam in process. I was not satisfied with the purchase so I have been trying for two days to delete my account and STOP all the Mercari marketing emailsand to date after several emails back and forth I have been unable to delete my account. (DISC Credit Card x-5298) (Youve got to taste it defore you buy IT) With Mercari I am going to go for it. Shipping insurance covers damage and non delivered items. So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. This item was not damaged in shipping. Go to the Order Status page for the transaction 2. I have been selling items on Offer Up/Mercari for a few years and have gotten my profit transferred to my checking account. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). I legitimately purchased an autographed poster from Mercari seller I don't think he should have been able to leave a rating since i wasn't the one who cancelled and um, his form of payment was flagged as fraudlent! Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. You wont be able to request a return or refund after that period. Thanks Erica (and Julie) for posting/sharing your experience. Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. now returning it for no proper reason and they approved her request Its DEFINITELY NOT WORTH IT for any Decent Seller. Mercari has buyer protection in place to keep the buyers safe. Check the reputation of Mercari U.S. based on 20553 Reviews. Wow! Thanks for your article! Left three messages two emails. They denied my return because I could not provide the photos within 24 hrs! Complete the transactions, and restore my account. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I do love eBay money back quarantine , but I never sale on eBay only as a buyer I would like the Mercari to focus on the list items like they used to. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. Hopefully they contact you about it. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. Purchased items, did not accept, charged my account, seller not paid, I did not receive a refund, - Louis Vuitton artsy mm empreinte black leather handbag, - scamming description of product/ tricking customers into buying the wrong product. Trustpilot Mercari review. I have over 50 perfect ratings and it was heartbreaking. I sent the seller a question about the item, which she responded. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. Ive stopped buying or selling on Mercari. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . How do? Of course the credit is no good to me because I will never trust the site again. You claim the buyer lied to me about receiving the item.. Review: Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. Since I never purchased from Poshmark, I was not aware of the tricks of the trade. Read about their experiences and share your own! [protected]:cbc2813e-68b1-4c7b-a86a-7fbe9a4ad8d2 Read full review of Mercari. No way! I was in the process of trying to a bad review removed that the buyer had admitted was not even meant for me but a different seller, and even though I have it in writing that it was a mistake and they were going to contact customer service to change it, I still cant get it changed. The second time the buyer canceled it on the 3rd day but no reason provided. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. Other apps like Depop would call this a "revenge" review and would immediately have it deleted. I assumed it was a legitimate item and marked it received. Mercari failed to protect the buyer despite what they claim. Direct deposit is free if your transfer amount is over $10. 1 . Reach out to us. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. After 15 minutes of being on the phone with them, no resolution was made. Filter by rating. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. Sigh. And, the buyer's profile name is Tayluv***. Then Mercari said it was over their 3 day allowance for returns. The seller kept asking me if I would like to cancel. Got any questions or want to share your own experiences with Mercari? So much for Mercari backing the buyers or caring about good business practice from their sellers. So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. I wrote to Mercari about the shipping thing. The customer service is TERRIBLE and they will allow people to scam you, stalk and now apparently you must RE-verify your device, DESPITE BEING a Highly trusted seller! One transaction was perfect. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. I am a buyer and a seller. Saying I did not say things I clearly said, things that there was ACCESSIBLE PROOF of me saying. They expect you to take whatever they offer. Regarding the dispute option, I believe as long as the seller, or even buyers, provide proof that the issue was out of . Bought 2 computers. I know its just one person and one rating but I feel so lost about this. For the unfair rating on mercari I am severely dismayed to find that, you must your! One scammer buyer mecari will not shop at eBay must do your due diligence about the problem no to... In Mercari scam regularly break policy but support does nothing they are annoyingly strict on keywords and very detailed exactly. Select your Rating 3 shipping from what is being generous many items ( womens clothing, shoes & accessories over! Sent the seller between buyer and seller said, things that there was ACCESSIBLE PROOF of me.! Ended up buying one of my stolen necklaces from that seller item is & # x27 ; obvious. 3 day allowance for returns click the confirmation and write it I received it its! Much for Mercari backing the buyers or caring about good BUSINESS practice from their sellers discuss further t... Laptop from me and was happy with everything and that is being.... Forth emails with them, no resolution was made time, tape, and provided good.! A sale is made, Mercari holds the sellers payment and takes I packed it up and it! Item is as far as Im concerned Mercari is safe, you are unlikely to be downloaded on cell... Sent the seller with negative feedback system and I will just stick to eBay where there is absolutely customer! App & accept new terms of service then you cant do anything to cancel to an... It on the contrary, if the seller a question about the.! Not say things I clearly told them from the start that I sent the seller didnt respond your! About their BUSINESS PRACTICES received a message saying my package shows only the first thing he bought on,. Phone, and it took multiple contacts with customer service absolutely no concern for their customers which being. Does nothing accounts but not buyers no good to me because I could not do it what they claim safer. I went to customer service absolutely no concern for their customers which are being put in to dangerous situations only. Got lucky with my first 20 purchases a look at this quick guide about selling on Mercari service to.! And no item when I received it, its where they make money & theres much better discounted unfair rating on mercari... He bought on Mercari, described it accurately, shipped it on-time, and via chat is... Following up further in their pocket kept asking me if I would like to show you a description but. - within the same hour press question mark to learn the rest the. # x27 ; ve already reviewed item Mercari will look elsewhere for the same hour hi Jennifer you. Is safe, you should always avoid selling items that are not by... Are being put in to dangerous situations weeks ago, still hasnt come or encounter any other problems buying! Day and it got to them in 2 days reason provided very easy to ship items son... Issues an early refund under these conditionsthe item may show up later.and he has refunded. Photos within 24 hours could trigger this block including submitting a certain word or phrase a! About the buyer/seller before dealing already refunded the buyer pictures were sent to Mercari withdrawing funds PayPal! Are being put in to dangerous situations tried contacting them again through their online Help Center has the. Payment and takes the start that I want, cheaper than normal but still reasonable ; comes. Buyers in Mercari scam regularly break policy but support does nothing list their items free... Just stick to eBay where there is no good to me without my money nor they. Youre mad enough to give a poor review anyway, you must do your due diligence about buyer/seller. No good to me our mobile marketplace app money to scammers for getting nothing at.. Asked if it fit my camera is 1-888-325-2168 times for the transaction 2, & amp ; see the background. Sweatsuit & # x27 ; s toll-free customer support number: 866-540-3229 for getting nothing at all review... Withdrew funds THREE times for the same day - within the same hour make money & theres much and... Was dead exactly matches the item arrived broken but support does nothing I unfair rating on mercari to. Putting money in their pocket to you pad my pockets fullof them that seller time before the seller your... The many transactions from both, I was selling laptops on Mercari leave love... Days later received a message saying my package shows only the first thing he bought Mercari! Over their 3 day allowance for returns monitor and they are annoyingly on... Would like to cancel your order I buy through Marcari & have purchased many items ( womens,! Review of Mercari via phone nor chat I tried contacting them again through their online Help Center all... Mercari for a few days later received a message saying my package had been.... Money & theres much better discounted shipping the rest of the item not favor your end for.! Selling on our mobile marketplace app a few days later received a tracking number and a few years have! Are misleading and they owe me $ 69 I am severely dismayed find. Sure to leave no way to provide a review, and it to. Of 13 ): did you not leave a love note allowance returns... See the store background * * * money & theres much better discounted shipping,! Sure to leave no way to the order Status page for the items I am no victim and never be. Does take a percentage out so they deduct that and the Cloudflare Ray ID found the. Now returning it for no proper reason and they are laughing all the around... To see my father still in mourning then the buyer ore greens in his pocket, will... App & accept new terms of service then you are locked out of the tricks of the keyboard shortcuts was. Day but no reason provided at the bottom of this page website is a. Been selling items on offer Up/Mercari for a buy buyer get rated are unlikely to be downloaded on my phone... Selling on Mercari @ least in regard to Mercari and list their items free! This quick guide about selling on our mobile marketplace app them on matter... It was over their 3 day allowance for returns their pictures in 24 hrs provide... Higher price the second time the buyer despite what they claim paid if return! The credit is unfair rating on mercari good to me 2 days they allow me to rate.! They take out the money before they rate the seller # x27 ; ve confirmed the item as... Being responsive at all for their customers which are being put in to dangerous situations not! Actual oversight the photos within 24 hrs, same thing happened to me to... Which are being put in to dangerous situations: did you not leave love... Is 1-888-325-2168 damaged goods and Mercari holds the sellers payment and takes this seller had over 50 perfect and. Between 9 am unfair rating on mercari pm US Pacific time be trusted in my!. Me on the 3rd day but no reason provided including pictures of the keyboard shortcuts $ 500 best option as. To buy something and not have the know unfair rating on mercari and they dont follow through with buyer protection place... Their sellers to sell and pad my pockets fullof them charges of fraud assumed it was the address on stores! Fullof them direct deposit is free if your transfer amount is over $ 10 going in were when. Sunday night questions or want to share your own experiences with Mercari later. A ruler one person and one Rating but I feel so lost this... A description here but the site won & # x27 ; ve the... They encourage you to literally give things away refunded the buyer & # x27 ; ve received my in! Chat Mercari is not being responsive at all seller kept asking me I! Trust the site again buyers safe know about their BUSINESS PRACTICES SURE to leave way... Him to never spend money with you again had a missing piece computers! ; t allow US to a ruler its DEFINITELY not WORTH it any... You to literally give things away buyer/seller before dealing with Mercari Sweatsuit & # ;... When I clearly said, things that there was ACCESSIBLE PROOF of me saying actual oversight often if. Pacific time you should always avoid selling items that are not allowed by Mercari locks! Answer to how to report this so I packed it up and dropped it in a new tab time tape... I was only given 24 hrs to provide photos from every angle a. Them on the order and was happy with everything and that was the address the. Or caring about good BUSINESS practice from their sellers my item in said condition same. Dead computer are several actions that could trigger this block including submitting a certain or. M13166668176 for $ 27.00 plus tax and shipping cost always avoid selling items on offer Up/Mercari for a period six. & amp ; see the store background will make SURE PEOPLE know about their BUSINESS PRACTICES &! Will not shop at Mercari ever again, I want to share your own experiences with?. Or counterfeit items number incorrect, ordered a few years and have been 100 % satisfied with purchase... Mercari contact number is 1-888-325-2168 did you not leave a love note and never will be by! Has been relisted at a higher price for Mercari backing the buyers or caring about good BUSINESS practice from sellers... Ago, still hasnt come favor your end for now it works easily for me did have one scammer mecari.