I have exactly the same problem. Please advise as I need to access my tickets on my phone. I cannot view my tickets. I can log in to the account on desktop, but not the app. Many mails, all saying I had to click on "Your events", to get my ticket. On android, goto "Settings" "Apps" or "Manage Apps" tab. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. I cannot log into the main AXS page on the AXS website. Thanks for the review and enjoy your event! I will do everything I can to NOT buy tickets from AXS in the future. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. BUY THE PERFECT. Hi Lennie, Thank you so much! I fought the charge on my credit card, and they finally credited me back a full 9 months later. Tried it. Downloaded AXSTickets no tickets. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. Nyman Subscriber 7 Subscriber We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. I add tickets to my cart but when I go to check out it says my cart is empty. I do not understand where the difficulties lie in this process and am very unhappy with this service. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. I am concerned as the show is coming soon. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. Update AXS Tickets to the latest version on PlayStore. Prendre un ticket (Page La Barque) 2,7 km. I can see my tickets, but I don't see a way to print them. I purchased tickets and created an account using my Facebook. Something told me to go on the actual website. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. Please answer. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. What is a Pre-sale? But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. After entering credit card info (correctly) the next button never lights up to proceed to billing address. Never use this service again. Continuer sur 950 mtres. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. AXSTickets communications are confusing. To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". On android, goto "Settings" click AXS Tickets app. No. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. I have the app and have refreshed, but my tickets are not there, please resend. My Axs app will not completely load, it says loading more events, but nothing happens. she told me I could not be on Wi-Fi when using the app so she hung up on me. I also purchase tickets insurance with no email confirmation!! Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. Now, put your network on 4G e.g. Sortir et rejoindre la voie. Eventually I had to go through my credit card company to dispute the payment for tickets. Make sure you have the latest version of the AXS app. I tried to shared all three tickets through AXSTickets and neither party was able to revive them. Also, it makes no difference if you use AXSTickets or the website. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. I purchased three tickets for friends to go to the Joyner Lucas concert. Once tickets are transferred through AXS, the original purchaser does not have access. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. AXS App: Selling Tickets Share Went online and I saw that my tickets were available but I still didnt see an actual ticket. SOLD TICKETS VIA AXS. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. AXS site or mobile wont let me sign in for refund. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. I am so sad and frustrated. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Peter Kay tickets - London 02 many dates !! Front row or on the aisle? After several tries, the link DOES NOT WORK. Ive used the Flash Seats app for years with no problems. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. I ordered tickets online to a recent show. Don't know why it won't work. All Reviews I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. Getting Started What is AXS Mobile ID? I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. I have an issue with AXS Tickets too. . Seamless transaction, everything worked out perfectly and no issues getting in. There is no fee for transferring seats and you are allowed unlimited transfers. My AXS app doesn't let me access my account so i hope they fix the issues. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA TheWeeknd, Press J to jump to the feed. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. Then I received 2 notifications from my bank for 2 separate large transactions. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D Same here! The next day I got the same email twice simultaneously. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. Can transfer over AXS app. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. Thankfully I checked it first thing this . I constantly had to check everyday because it would log me out everyday. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. I have deleted the app from my iphone and re-downloaded it with the same result. It's all a fan needs, all in one app. Buying tickets was easy of course .. but getting a refund is a whole other problem. Hooray!But it forgot who I was and told me to create an account again. I dont normally do app reviews, but this one frustrated me. I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. Not true! I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. I can't access purchasing tickets either on my desktop or phone. Slow to respond and when they do it has nothing to do with the issue expressed to them. Have no fear, theres a link in the email where I can view the completed transfer. Even the emails disappeared. Nope. The use and ease of AXSTickets was phenomenal. The tickets were $300 too. We often link to other websites, but we can't be responsible for their content. I requested a password and followed the instructions, but that didnt resolve the situation. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. Yep, my account is back to normal now too. Create an account to follow your favorite communities and start taking part in conversations. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. Ticket . The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. I then had to log into my Facebook account two more times. Their website did not inform me I would be charged $25 for this service. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. My axs app on my iphone is not working. So do not buy from them unless you have a printer and are semi computer literate. Apparently lots of people are having problems with the App. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Thats not all! GetHuman-robtixsa'sJune 2018AXS Tickets{0} . And they had no answers for me. Prendre Alle des Grands Cdres et continuer sur 20 mtres, Continuer Boulevard Carnot sur 170 mtres, Tourner droite sur D17 (Boulevard des Poilus) et continuer sur 400 mtres, Au rond-point, prendre la 2me sortie sur D17 (Avenue des coles Militaires) et continuer sur 110 mtres, Tourner lgrement droite sur D17 (Avenue des coles Militaires) et continuer sur 800 mtres, Au rond-point, prendre la 1re sortie sur Avenue Ren Cassin et continuer sur 280 mtres, Au rond-point, prendre la 2me sortie sur Avenue Ren Cassin et continuer sur 400 mtres, Continuer Avenue du Val Saint-Andr sur 120 mtres, Tourner lgrement gauche sur Avenue du Val Saint-Andr et continuer sur 10 mtres, Tourner gauche sur Avenue Henri Malacrida et continuer sur 260 mtres, Au rond-point, prendre la 1re sortie sur A8 et continuer sur 150 mtres, Au rond-point, prendre la 2me sortie sur A8 et continuer sur 35 mtres, Prendre droite et rejoindre A8 E80. IOS 16.2 on Iphone 11. cant go, and more. I have reinstalled the app to see if it was an error in an update. find great events near you, buy 100% official tickets, sell your seats if you. It just says the "Please visit out help page" message. 39,8 km. I linked and logged into Facebook, and then I got a page to verify my account. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. Its pointless. AWFUL!! I have to agree with everyone here, on the catastrophy of this AXS App. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This telling me time and time again, that I had NO EVENT COMING. As soon as I select buy tickets the next page fails to fully load. Create an account before you try to buy tickets for the first time. I have lost 8 tickets so far 4 more are today. Also, it is not loading any events. AXSTickets keeps crashing right now every time I tap the menu bar. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. You dont care about customers or their needs and it shows in all of your actions and words. Their customer service is also by far the worst i have EVER experienced. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). This also did not work. I am very frustrated about my tickets! THANK YOU! Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. With the AXS app, you can Thanks!. Therefore, I wouldn't expect this issue to be fixed anytime soon. Has anyone else had this problem? I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. Front row or on the aisle? And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. Tap Here" Nothing happens when I Tap Here. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. I always try to pay with PayPal, just for their excellent refund policy. I hope this video helps a few people in solve this. Were you able to fix it? Some issues cannot be easily resolved through online tutorials or self help. Press J to jump to the feed. cant go, and more. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. AXS shit the bed big time. Later it logged me out and I logged right back in. Tickets never arrived (not the first time this has happened with me). No content will load on the Iphone App. The show is tonight with no way to access my account or update my password. Are you having issues? Adding tickets to Wallet is a must, and sending/revoking needs major help. I have uninstalled and reinstalled the AXS app. Tap for tickets to see the artists and teams you love. Hopefully this will save someone from the panic attack I just had over my tickets. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. My AXS app is not working!! Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. Two thumbs down. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) App not working? So I emailed their support team and I havent revived a response. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Apparently only 2 people actually made it to the meet and greet that day. All of this because we were linked to LAST YEARS tickets! The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. Tap for tickets to see the artists and teams you love. For more information, please see our My show is on Friday and I so wish I was able to go. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. Axs store currently offers the greatest deals and promotions. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. I have changed my password. - AXS Help Centre What do I do if I have not received my tickets in the post? If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. 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You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. Tix are for mobile, so not sure what to do. Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. AXSTickets currently states that the tix were transferred on March 14, 2019. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . These tickets were EXPENSIVE and a gift for my teen for her birthday. Very disappointed. Payer 4,10 (Page St. Maximin) 38,8 km. 5 comments 100% Upvoted This thread is archived Go back to "Settings" "Connections" "Mobile Network" "Network Mode". I had to try get them on chat again and never got to talk to anyone. Plans can change. They show up on website though. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! I received an email back immediately letting me know they received my request. Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? 2. I was worried that they had been cancelled for some reason after reading that it has happened to others. Alex P. is a great addition to our team. Official Tickets and Your Source for Live Entertainment | AXS.com The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. LTE/3G/2G (auto connect). I cannot access the tickets I just bought! I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. Follow the AXS Tickets iOS app troubleshooting guide Here . Lets try again. So I kept trying and the same thing kept happening. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. I understand theres a pandemic going on, and Ive tried being patient for weeks now. Theres so much to see. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Is it Legit? NOTHING. Panic over. Copyright 2023 Apple Inc. All rights reserved. Works fine on my computer. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. This is for London (October). AXS has gone down the hill as soon as they stopped taking calls. I will be disputing this charge with my bank. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. NOT RECEIVED MY TICKETS FOR TONIGHT Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? I can log in on my computer but not on the AXS app on my phone. Then the final queue starts for buying tickets. Be safe from hackers and unwanted bills. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. I placed two orders for tickets at the same event. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. BUY THE PERFECT There could be a delivery delay. I'm unable to not only log in to the app on my phone, but also on my computer. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Plans can . I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! What fees are there when buying tickets? He never received the email. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. I never heard back! Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. Thats the date I requested the transfer. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. I logged into the website and it still said the same thing. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. The only problem is, Im not using Safari so it should make a difference. I had to log in each time I used AXSTickets, which was several times within a couple of days. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. Damn thats really smart Im gonna do that from now on. The gig has not been cancelled we just chose not to go. It seems like nothing on AXSTickets worked! Just buy straight from the venue! If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers.