Did not want give to know. Start Return Online. When I got home I put them on and walked from my bedroom to kitchen, about 30 feet, and they were very uncomfortable for walking so I planned on returning them. . They said no, unless I have a store receipt or proof that they were bought there at the store. They were much less than the ones I were exchanging which the Associate said it was okay. Letter. Now I have to toss this crappy product Ross carried! if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Most of the items sold by Ross dress for less follow their standard 30 days Ross return policy. they are quarantining the returns for 72 hours before returning back to the sales floor. Recently i purchuased a pair of wireless bluetooth head phones .I have a recipte and they stopped working .while i was listening to music they cut out.at this point i went to turn them off and they wouldnt turn off ..finally after a 24 hour pirod i pushed button and then they finally turned off..I have to return them Today September 12, 2016. She then asked me if I understood what she was saying ( as if I was stupid). If you need a refund, you must contact the merchant to process the request for a refund. Its called override etc. employees are super confused, not trained to deal with customers at any level, even a manager doesn't have an explanation for what ever that doesn't make sense! For Ross to thrive and offer deals, we consumers have to be more aware and careful of what we purchase and that we're walking out of the store with what we want. I was just hoping to get through it without her making a scene where there wasn't one.(have seen this type before). But rental car agencies will only accept debit cards under strict conditions (e.g., credit checks, deposits of $500+, etc. So I pulled out my receipt and she began returning until she came to an item with all tickets attached except one and she said I don't bring worn and damage clothing and I always keep my receipt with me. No receipt as they were gifts. How long does it take? Ross employee. When I got home, he tried them on and it was too big. Their policies are clearly stated on the back of their receipts. I'm very sorry,so ashamed. I Had My Receipt And Used Cash. Can my grandmother get her money back? ROSS IS AWESOME! I scroll down to read the comments and I've never seen so many idiots who think they are entitled to everything. I live in show low AZ, I told my cashier I would be wearing a pair of shoe I bought to work to try them out because I have bad feet, asked if I would be able to return if not happy she told not a problem with receipt 90 day no matter if there used, worn or damaged that would return them very miss leading. I had a really bad experience today in Ross on Limestone, Pflugerville ! The customer service in this store is so bad and there is usually only one person running a register!! So the following day, I tried to retrieved it unfortunate I cannot find my receipt. Just went to make a return at the Ross Store in Placerville, CA and the management there was really rude and said that even with a receipt they did not take back anything after 30 days. She took one look at it (it was slightly faded) and proceeded loudly to give me a lesson on what I should have done to the receipt. Can I use a tax exemption certificate to shop tax free at Ross Dress for Less? Ross Refund Verification Process). You can still return or exchange your product, but you will not be refunded to the original mode of payment; instead, you will get your refund as store credit. I explained that i need to exchange for a bigger size Curtains and was told that i can bring it in just fine. A signature may still be required for returns with a receipt as well. She was extremely rude and I left store in extreme disappointment. I have been shopping at Ross for decades and consider it my favorite store. I am now aware of their store policy and their pure neglect in communicating this fact at the time of the gift's purchase. I said what??? The only way a store can compensate for losing money like that is to raise the prices. a new policy? And if any return is found suspicious by the system, it would be declined for refund or exchange. Aleisha from Houston Bissonet store, made up a price for not priced item and when I said I'm buying way bigger one of the same item for the price that you are trying to charge me that is impossible she said that the big one is priced wrong I laughed and said you have 3 more of the same item on the shelf did all priced wrong? It was in new, mint, as-sold-as condition with the receipt. Prepaid Debit/Gift cards are accepted at time of return only. So why do they have this policy? Ross Return Policy General Return Policy Fine Jewelry, Swimwear and Lingerie Return Policy FAQ Can I order items online from Ross Dress for Less? Completed transactions Refunds for completed transactions with online or in-person merchants usually take up to five business days from when they are issued. Answer (1 of 4): Here are Target's refund options. You can check the status of your request by calling the return protection toll free number at 1-800-297-8019. In the event you used multiple forms of payment, your refund may be issued across all payment meth. I assume if a credit card was used maybe it would take longer? I have the receipt and the tags were still attached to the clothes. I spend my hard earned money at Ross and to be treated rudely just because of a $20 sweater put a dislike for the store in McKinney. If everyone got to return crap they washed or tore the tags off on then they would raise the prices!!!!! I go back to shopping and when I check out, it's with one of the people that helped with my return. Please keep this in mind next time your purchase with your debit or credit card. Today was exactly a month it read on the receipt I never knew that a receipt was not honored after this time. Hi guys..I bought a pair of shoes from Ross and I want to return those but I lost the tag and there is a receipt so will they refund me back with no tag and just a receipt? Never opened the wig. A few days after Christmas I decided to return some things that I had purchased for myself that I decided against. Since I'm not in the habit of returning things, and didn't have the foresight to keep my receipt, should I get punished? For a description of Ross Dress for Less giving programs, please visit Supporting Our Communities. The exception to this is if you pay with a check. During this time of Xenophobia, I felt uneasy by this encounter wondering if ROSS has issued special instructions for dealing with immigrants. I bought a casual dress for this summer, I got home and went to hang it up in my closet and noticed a HUGE hole in the front of it. Some stores are a bit different, but most are pretty fair about it. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Anyway I'll definitely choose a better experience with Burlington next time. Purposes. Be prepared to assembly, debit card company or debit cards. Returns from a check purchase will be credited to the original account. Tap debit card. 3)keep the tags if you need to staple them to the receipt Ross Stores uses a refund verification system. When I ask why. I spend a lot of money in this store to receive attitude, disrespect and rudeness. I said Ross policy requires me to have my receipt and tags so someone was going to refund me. I had this kind of incident happen to me two other times at another Ross location. Learn how your comment data is processed. I was asked to give my driver's license to be entered into the computer. I had a really bad experience today in Ross on Limestone, Pflugerville ! If you have two cards that are linked to the same account, you can return it using the other card that is linked. See Also: The 2 Best Days to Shop at Ross to Save Money What Happens After 30 Days? Choose Vendor credit. I stood on line for 10 minutes (with only two cashiers). Also, to protect their associates and customers from covid, theyll keep the returns in quarantine for 72 hours before being returned to the sales floor. Happy holidays, I hope this was helpful in answering some questions. Would the Christmas policy happen to grant Mercy upon the Christmas return without a Gift receipt for store credit at least? This could be your state photo id, drivers license, passport, or military id. Very disappointed and if I buy clothes from them again I will be Much more causious. Enough said. I have always had a pleasant experience at Ross so I keep going back. So she said if it goes under $50 then should be fine bc I guess they mail returns over $50 even with receipt? If the original card is not present and is not available by scanning the receipt, your refund is processed onto a Walmart shopping card or gift card. Your return the gift cards cannot return money by visiting our business insider, ross return policy debit card! They asked me for identification, I asked why if I had the original receipt and it was purchased about 1hr or so ago. If the items you are returning are worn, used, and altered, you will not get any refund. For example. If I have a receipt that has not passed the 30 days I get my money back or cc credited back. Their explanation was that it was their policy, just like that! I didn't have a receipt but was told I couldn't even get store credit without a receipt because they are name brand Is this true? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); Also, Jewelry purchases from Ross-simons will follow their 30 days Ross simons return policy. Walmart does still allow for the return of jewelry, watches, and items costing more than $300. I will not be shopping there in the future, as people mentioned the staff are not courteous and within 30 days, the merchandise is still new for the store. The item must be returned to the benefit administrator in like-new/good working condition. You now know all the important points that can make your return possible following the Ross return policy. 16. To my surprise, they gave me store credit!! Can they still return to a different card even if its not the same on the receipt? However, I have never had a problem with returning merchandise at all. How we we get a refund if the stores are closed due to COVID19, Went to ross in indianapolis southern plaza bought a kitchen set had my granddaughter with me so tried to take care out to load it and you cant so I decided to take it back to get my money back which I paid cash for and they said they needed my I d for what called customer service they said they dont pay people to bring carts in to pull up to the door to get your stuff which is a fire lane but they will hire a security guard to stand outside watching people come in instead of watching for theft makes no sense to me, I have been really upset with Ross I bought a pair of boots and I had them for 2 day and they broke and I went to take them back and they will not do anything for me because I don't have a receipt or the tags the receipt I didn't t receive by the cashier and the tags got thrown away the day before trash day and no way of getting it so Iooks like I'm sol I just don't understand why they can't t look up by the card like Burlington does I got the worst customer service ever I talk to corporate as was well and they said it was denied if they decided to denied they must have a different way to help I just don't understand I was super nice I always am m just getting to the point where Im tired of getting walk on Im just really up set I usually spend a pretty penny in Ross I always spend around $200 every time I go I'm like why can't you just let me exchange that's all I wanted. Discover Network (For Canada, Discover is only accepted at major Airport locations) Renters without a ticketed return travel itinerary will need to provide a credit card with sufficient available credit to cover the estimated total amount for the rental and a deposit between $200-$850 depending on the rental location and class of vehicle . Assocyou suck. I was disappointed when I returned a steelers shirt with all tags on and the orginal receipt that I paid cash for as my son lives out of the state.