Inadequate The lighting levels at the reception point are good. The height of the intercom is 104cm (3ft 5in). Each report covers findings for one service across multiple locations, Caring for people whose rights are restricted under the Mental Health Act. Exit the road and turn left onto Wilderness Rd, then turn right to stay on Wilderness Rd. View Accessibility Symbols. The lighting level in the lift is low to moderate. Foundation stone laid 3rd July 1863, opened 27th April 1866 with Neo-Georgian porch added in early C20. There is step free access to the reception point. There is a clear level manoeuvring space of 150cm 150cm in front of the lift. There is sufficient space for a wheelchair user to use the waiting area. The shared toilets that were surveyed are located to the left of the main entrance. Signs indicating the location of the stairs are clearly visible from the entrance. Please contact our Patient Advice and Liaison Service (PALS) who can look into this further for you: rxx.palsandcomplaintssabp@nhs.net / 01372 216202. by Anonymous - Posted on 10 November 2021. Access to the waiting area is unobstructed. Guildford Station, Guildford is 429 meters away, 7 min walk. I have just returned from visiting my nephew on Rowan ward We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. This venue does not play background music in public areas. . The toilet roll holder is placed higher than 100cm (3ft 3in). Browser Support We found that people were not always supported by enough staff who were suitably qualified and skilled. British Sign Language interpreters can be provided on request. The height of the soap dispenser is 88cm. There is not a road to cross between the car park and the entrance. The width of the accessible toilet door is 75cm (2ft 6in). Can Nigeria's election result be overturned? The lift does not have a visual floor indicator. We do this in partnership with WDP, a specialist national non-profit organisation. There is not a hearing assistance system in the public areas of the building. At least one standard in this area was not being met when we inspected the service and Good The following link is for Southern Railway. Once referred, people come for appointments across our three main bases/ satellite clinics. Water bowls for assistance dogs are available. The journey time may be longer on weekends and holidays; use the search form on this page to search for a specific travel date. The wash basin can be reached from seated on the toilet. This venue does not play background music in public areas. From the South head East on the Farnham Rd/A31 and keep to right, the Hospital will be on the right . The height of the wash basin is 73cm (2ft 5in). The height of the toilet seat above floor level is 48cm (1ft 7in). There is/are 4 Blue Badge parking bay(s) within the car park. The shared toilet(s) is/are approximately 6m (6yd 1ft) from the main entrance. Services on the ground floor include: a mental health for working age ward. The height of the towel dispenser is 92cm (3ft). i-access, Wingfield Resource Centre, St Anne's Drive, Redhill RH1 1AU 5 November 2013, Inspection Report published 12 January 2012 for Farnham Road Hospital (Mental Health Unit) - PDF - (opens in new window), Published The height of the baby change table once extended is 80cm (2ft 7in). Coursed sandstone blocks with brick dressings and angle . There is / are 1 consultation / treatment room(s) available. Tel: 0300 222 5932. The lift is approximately 9m (9yd 2ft) from the main entrance. As you face the toilet pan the transfer space is on the left. There is a list of floor services available within the lift. If our guide needs updating - just let us know using this form. Win two tickets to see Broadway smash hit Kinky Boots at Haslemere Hall! Free 2 hours. The ramp/slope is located at the rear of Farnham Road entrance and to the right side of the main hospital. the service is performing well and meeting our expectations. The lower rank staff here, NHS, agency, and bank do their Very Best but they obviously lack basic Support from the faceless middle management. The reception point is located in front of the main entrance. i-access is a drug and alcohol service run in partnership with WDP that offers advice, information and support to people in Surrey who want help with problematic drug and/or alcohol use. It was my first time being sectioned and being in a mental health facility and i was terrified. The reception point is located to the left of the main corridor. Tel: 01372 216666. I was late as I got lost and I had travelled over an hour, the lady on the reception was so kind and professional. Farnham Road, Guildford, Surrey, GU2 7LX Farnham Road, What's the least amount of exercise we can get away with? If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. By clicking any link on this page you are giving your consent for us to set cookies. Let's make care better together. There is a canopy or recess which provides weather protection at this entrance. Intermountain Healthcare is a Utah-based, not-for-profit system of 24 hospitals (includes 'virtual' hospital), a Medical Group with more than 2,400 physicians and advanced practice clinicians at about 160 clinics, a health plans division called SelectHealth, and other health services. All the information you need about working for us, recruitment, job opportunities and careers within mental health, learning disability and substance misuse services in Surrey and Hampshire. By Christmas, with eight beds and two cots, it had treated 61 patients . It would be good for the senior matron to make herself more visible and give opportunities to meet with patients about what does and doesnt work. If our guide needs updating - just let us know using this form. There is not a list of floor services available within the lift. Operated by First Berkshire & The Thames Valley and South Western Railway, the London Heathrow Airport (LHR) to Guildford, Farnham Road . The Care Quality Commission (CQC) is the independent regulator of health and social care in England. More. Handrails do cover the flight of stairs throughout its length. There is level access to this accessible toilet. Each report covers findings for one service across multiple locations. Our community teams are dedicated to helping people with severe or enduring mental health problems back on the road to recovery. Any other browser may experience partial or no support. Farnham. Standard toilet facilities are not available. Designed by Edward Lower with advice from Florence Nightingale. However, we found that people had not always been involved in the decisions regarding their care or were not fully supported to live as independently as possible. The towel dispenser is placed higher than 100cm (3ft 3in). Community & mental health inspection reports for Farnham Road Hospital (Mental Health Unit) can be found at Surrey and Borders Partnership NHS Foundation Trust. Requires improvement The dimensions of the lift are 150cm x 246cm (4ft 11in x 8ft 1in). All inspection reports and timeline. Ash Vale Health Centre - Wharf Road, Ash Vale, Surrey, GU12 5BA - 01483 540256. Clear signs indicating the facilities on each floor are provided on lift lobby landings. Guildford, The car park consists of an open air, tarmac surfaced with some Blue Badge bays. Stagecoach South Email Handrails do extend horizontally beyond the first and last steps. Cranleigh Medical Practice - 18 High Street, Cranleigh, Surrey, GU6 8AE - 01483 540256. Turn east from North County Blvd (1100 East) on to 90 North. Report review titled Never again as unsuitable. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Take a left onto Farnham Rd/A31 and the hospital will be on the right. there are some services which we cant rate, while some might be under appeal from the provider. 12 January 2012, In We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Surrey and Borders Partnership NHS Foundation Trust. Inspection Report published 05 November 2013 for Farnham Road Hospital (Mental Health Unit) - PDF - (opens in new window), Published Wall mounted grab rails are available for the toilet. Official information from NHS about Farnham Hospital & Centre For Health including contact details, directions, opening hours and service/treatment details The nearest Train station is in Guildford. Matron:Anne Sayed, Mental Health Crisis Helpline: 0800 915 4644, SMS texting for people with speech or hearing difficulties: 07717 989 024, Next Generation Text Service App or Textphone users (www.ngts.org.uk): 18001 0800 915 4644. Handrails are at the recommended height (90cm-100cm). Farnham Road Hospital, Farnham Road, Guildford, Surrey GU2 7LX, United Kingdom Telephone: 01483 443 798 Opening Times 24 hours 7 days a week Contact Names Ward Manager: Georgia Payne Senior Matron: Sima Magama Associate Director, Adult Inpatient Services: Claire Clifford Operational Compliance Manager: Kellyanne Davies Out of Hours Contact The contrast between the external door and wall is good. Im coming out no better than I went in, the staff need more empathy and compassion instead of judging the patients , Visited Community mental health services on September 2021, Report review titled Appalling hospital ward Mulberry as unsuitable. RG45 7EG. KT16 0QA, In I was only at this hospital for less than 3 days held in a 136 suite. Lift doors do not contrast visually with lift lobby walls. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Farnham Road Hospital (Mental Health Unit) Farnham Road, Guildford, Surrey, GU2 7LX 0300 555 5222. The entrance door(s) does not/do not contrast visually with its immediate surroundings. Signs indicating the location of the stairs are clearly visible from the entrance. I have PTSD and this place actually is in one of those boxes now and has made it worse. There is a slight slope, with no handrails, for access to the main Hospital building. Accessible toilet facilities are available. The external controls for the lift are within 90cm - 110cm from the floor. Stagecoach South operates a bus from The Borough to Farnham Road every 3 hours. Handrails are at the recommended height (90cm-100cm). The floors which are accessible by stairs are LG, 2. If your kicking and screaming then yeah it would be the best place but if your quiet and content it would be ideally better to make it a little bit of a more comfortable experience so were not stressing out. We are sorry that your experience was not as positive as we would have liked it to be. Close menu. the service isn't performing as well as it should and we have told the service how it must improve. There is a clear unobstructed route to the reception point. Surrey and Borders Partnership NHS Foundation Trust, In No rating/under appeal/rating suspended I was late as I got lost and I had, I was only at this hospital for less than 3 days held in a 136 suite. A member of staff trained in BSL skills is not normally on duty. Russian minister laughed at for Ukraine war claims. Train operators. Good The width of the accessible toilet door is 87cm (2ft 10in). Suspended ratings are being reviewed by us and will be published soon. The height of the bell/buzzer is 131cm (4ft 4in). The hospital is two-and-a-half miles further on, on the right soon after crossing the Hampshire boundary. A key is not required for the accessible toilet. The height of the step(s) is/are not between the recommended 15cm and 18cm. There is not a bell to attract attention. I was sectioned under 136 and when I arrived I was in the care of police, they put my in a room that, I have just returned from visiting my nephew on Rowan ward Detailed information, also The toilet is not for the sole use of disabled people. Assistance may be required because there is / are slopes/ramps. To view other access guides that are related to this one please use the links below. Bus operators. The lift is located within the level 1 lobby, by reception. Continue onto The Crossways, then onto The Drive. KT16 0QA, In There are doors in corridors which have to be opened manually. There is sufficient space to write or sign documents on the counter. view a map of the South West satellite clinics, Ashford Health Centre - Ashford Hospital, London Road, Ashford, TW15 3FE - 01372 216666, Joseph Palmer Centre - 319 Walton Road, Molesey, West Molesey, KT8 2QG - 01372 216666, Bramdean - Worple Road, Staines Upon Thames, TW18 1ED - 01372 216666, St Davids Health Centre, Hadrian Way, Stanwell, Staines-upon-Thames, Stanwell, Staines TW19 7HE 01372 216666, Theta Clinic - Lyons Way, Frimley, Surrey, GU16 7ER - 01372 216666, Sunbury Health Centre - Green Street, Sunbury on Thames, TW16 6RH, 01372 216666, Walton Community Centre - Manor Rd, Walton-on-Thames, KT12 2PB - 01372 216666, Woking Community Hospital - Heathside Road, Woking, GU22 7HS - 01372 216666, Xchange - 20 High Street, Woking, Surrey, GU21 6BW - 01372 216666, Staines Methodist Church - Thames Street, TW18 4SD - 01372 216666, 40 Degreez - Dogflud Way, Farnham, Surrey, GU9 7UT - 01483 450256, Ash Vale Health Centre - Wharf Road, Ash Vale, Surrey, GU12 5BA - 01483 540256, Cranleigh Medical Practice - 18 High Street, Cranleigh, Surrey, GU6 8AE - 01483 540256, Hasleway Community Centre - Lion Green, Haslemere, GU27 1LD - 01483 450256, The Mill Medical Practice - Cattershall Mill, Godalming, GU7 1JW - 01483 450256, Caterham Valley Medical Practice - Eothen House, Eothen Close, Caterham, CR3 6JA - 01737 768333, Clarendon House - 28 West Street, Dorking, RH4 1QJ - 01737 768333, Cobham Health Centre - 168 Portsmouth Road, Cobham, KT11 1HT - 01737 768333, Horizon Hub Epsom - Horizon House, 28 Upper High Street, Epsom, KT17 4RS - 01737 768333, Moat House - Moat House Surgery, Worsted Green, Merstham, RH1 3PN - 01737 768333, Tadworth Medical Centre - 1 Troy Close, Tadworth, KT20 5JE - 01737 768333, The Arches - Redhill Methodist Church, Gloucester Rd, Redhill, RH1 1BP - 01737 768333. The type of flooring in walkways and corridors is vinyl and tiles. Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care. This accessible toilet is approximately 8m (8yd 2ft) from the main entrance. There is not a play area or toys/books for a child to play with. The following link is for Arriva Bus services. There's no need for the service to take further action. Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. Senior Customer Service Advisor Direct Line Group Farnham 24,034 a year Full-time Weekend availability + 1 As a Senior Customer Advisor in our Travel and Medical Assistance teams (TMA), you'll support our customers with almost every imaginable scenario whilst they People can refer themselves by telephone, by email or in person. Standard toilet facilities are available. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. Surrey GU2 7LX, For more information about what these symbols mean, view our Accessibility Symbols Guide. Visited Inpatient mental health services on October 2022, Report review titled Receptionist went above and beyond Thank you kindly as unsuitable, by Anonymous - Posted on 27 September 2022. Handrails do extend horizontally beyond the first and last steps. There is a/are handrail(s) at the step(s). [1] For faster navigation, this Iframe is preloading the Wikiwand page for Farnham Road Hospital. There is a/are female sanitary and general domestic waste disposal units. KT22 7AD, In Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. Our i-access drug and alcohol service supports people in Surrey who want help with their problematic drug use and/or are highly dependent on alcohol and want to stop drinking. Services within the building include: Community mental health services, health visitor services, inpatient mental health services and wards and social work services. The contrast between the wall-mounted grab rail(s) and wall is good. Look at what worked at other hospitals and learn from each other. This is not meant as a negative review as I do believe the regular staff are trying their hardest. the service is performing well and meeting our expectations. As you face the toilet pan the transfer space is on the left. We are really concerned to hear about this. View photos. Thank you again all. The depth of the step(s) is/are between the recommended 30cm and 45cm. She was flown to hospital after the crash, which happened at the junction with Hoghatch Lane. There is a red flashing fire alarm beacon within the waiting room / area. Official information from NHS about Farnham Road Hospital including contact details, directions, opening hours and service/treatment details The colour contrast between the external lift control plate and the wall is good. The colour, design and typeface of signs is consistent throughout the building. i-access, For more information, visit our Getting Help page. Surrey Police said . Guildford, Helping people live the healthiest lives possible . Farnham Road Hospital is a mental health hospital in Guildford, Surrey. It feels like there are too many patients for the amount of allocated nurses, it would be nice to see nurses able to spend time interacting with patients and therefore improving patient recovery time by getting to know the individual they are then discussing in MDTs, professional meetings, ward rounds and hand overs. The waiting room / area does not have background music playing. The internal controls for the lift are within 90cm - 120cm from the floor. Suspended ratings are being reviewed by us and will be published soon. From the North take the Guildford and Godalming Bypass/A3. There is a ramp/slope to access this area/service. From Camberley/Farnborough. United Kingdom, Ward Manager: Sadan Gurung Thank you for your feedback. Mirrors are placed at a lower level or at an angle for ease of use. The contrast between the walls and floor is fair. The reception point is approximately 8m (8yd 2ft) from the main entrance. An ambulant toilet with wall mounted grab rails is not available. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. There is a dropped kerb between the car park and the venue. The platform lift accesses a small level change. There is good colour contrast between the walls and floor in all areas. Victoria Ward consists of 24 beds for older persons suffering from an acute mental health crisis - as a result of conditions such as depression and bi-polar disorder. There is not a bell to attract attention. This isnt the way to treat people who are vulnerable through no fault of their own. Mental health Care and support Pregnancy NHS services Farnham Road Hospital Farnham Road Hospital Ratings and reviews Overview Departments and services Facilities Contact details, map and directions Reviews Leave a review Reviews Displaying 1 to 5 of 5 Receptionist went above and beyond Thank you kindly out of 5 It is managed by Surrey and Borders Partnership NHS Foundation Trust. There is not a car park for public use within 200m (approx). Farnham Road Hospital , Farnham Road , Guildford , Surrey , GU2 7LX. There is a push button alarm in this cubicle. On street marked Blue Badge bays are not available. History. 88% of all reviewers would recommend doctors at this acute care hospital to a friend or family member. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Visited Inpatient mental health services on March 2021, Report review titled Great People, poor management. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Operations Manager:Alison Foulser the service isn't performing as well as it should and we have told the service how it must improve. The car park consists of an open air, tarmac surfaced with some Blue Badge bays. The contrast between the dropdown rail(s) and wall is good. The type of flooring in walkways and corridors is vinyl. Access to the waiting area is unobstructed. The nearest Blue Badge bay is 22m (24yd 2in) from the main entrance of the main hospital building. A key is not required for the accessible toilet. The lighting levels at the reception point are varied. We don't rate every type of service. There is not a red flashing fire alarm beacon within the waiting room / area. Find the travel option that best suits you. The door(s) open(s) away from you (push). There is step free access to the reception point. Requires improvement The main building is a Grade II listed building. The towel dispenser cannot be reached from seated on the toilet. Thameslink. There is a/are female sanitary and general domestic waste disposal units. as unsuitable, review titled Receptionist went above and beyond Thank you kindly, review titled Appalling hospital ward Mulberry, review titled Not enough nurses and no visible management on the ward. There is sufficient space to write or sign documents on the counter. There is not a door release button when exiting. Please contact the service directly if you require directions. Copyright 2023 AccessAble. The following link is for South Western Railway services. There is a flashing fire alarm beacon within the room. Wall mounted grab rails are available for the toilet. The furthest Blue Badge bay is 31m (33yd 2ft) from the main entrance. The cheapest way to get from Farnham to Royal Surrey County Hospital costs only 3, and the quickest way takes just 12 mins. The dimensions of the accessible toilet are 232cm x 302cm (7ft 7in x 9ft 11in). There are seats with armrests on both sides. Accessible toilet facilities are available. The lift is located within the ground floor entrance lobby. Any other browser may experience partial or no support. The car park is to the rear of the Farnham Road building. The lift is located to the right of the Main Entrance. We use cookies on this site to enhance your user experience, To view the web page described above click here (opens in new tab). 2023 BBC. This acute care hospital has 131 doctor ratings including 76 doctors who are highly-rated. There is a low section of the counter (76cm or below) available. There is not a play area or toys/books for a child to play with. The nearest Bus stop is on Farnham Road in front of the Hospital about 230 feet away. There are seven wards at Lancaster Road Hospital: (i) Bek - learning disability (adults) assessment, treatment and rehabilitation services (ii) Farnham - adult inpatient services, male (iii) Harland - low secure forensic long term treatment ward for male adults with a learning disability (iv) Langley - low secure forensic rehabilitation ward for The BBC is not responsible for the content of external sites. Endoscopy is conveniently located on the east side of the hospital. GU9 9QL. There's no need for the service to take further action. Farnham Road Hospital has not yet replied. The car park is located in front of the main entrance. Hasleway Community Centre - Lion Green, Haslemere, GU27 1LD - 01483 450256. we have taken enforcement action. Surrey and Borders Partnership NHS Foundation Trust, Community & mental health inspection reports for Farnham Road Hospital (Mental Health Unit) can be found at Surrey and Borders Partnership NHS Foundation Trust. 0300 555 5222, Provided and run by: Assistance may be required because there is / are slopes/ramps. how many pitches did nolan ryan throw in his career, how many grandchildren did genghis khan have, crawfish queen nacogdoches, tx,